77fbp Privacy Policy â How We Handle Your Data
Your privacy matters to us. This policy explains what personal data 77fbp collects, why we collect it, and how we keep it safe â in plain, straightforward language.
1. Introduction
77fbp ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our online casino and sports betting platform. This Privacy Policy describes the types of personal information we collect, the purposes for which we use that information, the circumstances under which we may share it with third parties, and the rights you have in relation to your personal data.
This Privacy Policy applies to all users of the 77fbp platform, including visitors who browse without registering and registered account holders. By using the 77fbp platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please discontinue your use of the Platform.
2. Information We Collect
77fbp collects personal data in three main ways: information you provide directly, information collected automatically when you use the Platform, and information received from third-party partners where permitted by law.
Information You Provide Directly
- Full name, date of birth, and gender (collected at registration for age verification and KYC purposes).
- Contact information including your mobile number and email address.
- Government-issued identity documents (such as National ID, passport, or driver's licence) submitted for KYC verification.
- Financial information required to process deposits and withdrawals, including the mobile wallet number (bKash, Nagad, Rocket) or bank account details used for transactions.
- Communications you send to 77fbp support, including live chat transcripts, email correspondence, and feedback submissions.
Information Collected Automatically
- Device information including your device type, operating system, browser type and version, and unique device identifiers.
- IP address and approximate geographic location derived from your IP address (used for fraud prevention and responsible gaming compliance).
- Session data including login timestamps, pages visited, games played, bet amounts, and session duration.
- Cookies and similar tracking technologies (see Section 6 for details).
Information from Third Parties
- Identity and fraud verification data from KYC service providers used to comply with anti-money laundering obligations.
- Transaction confirmation data from payment processors (bKash, Nagad, Rocket, Upay, and banking partners) to reconcile deposit and withdrawal records.
- Risk and compliance screening data from third-party compliance partners, used to detect and prevent financial crime.
3. How We Use Your Information
The table below summarises the primary purposes for which 77fbp uses personal data and the corresponding lawful basis for each use:
| Purpose | Lawful Basis |
|---|---|
| Account registration and management | Performance of contract |
| Processing deposits and withdrawals | Performance of contract |
| KYC identity verification and age checks | Legal obligation |
| Fraud prevention and anti-money laundering screening | Legal obligation and legitimate interest |
| Responsible gaming monitoring and intervention | Legal obligation and legitimate interest |
| Customer support and dispute resolution | Performance of contract and legitimate interest |
4. Legal Basis for Processing
77fbp processes personal data only when a valid lawful basis exists. The lawful bases we rely on are:
- Contract performance â processing is necessary to provide the services you have requested, including account management, game access, and payment processing.
- Legal obligation â processing is required to comply with applicable anti-money laundering laws, age verification requirements, and other regulatory obligations.
- Legitimate interest â processing serves the genuine operational interests of 77fbp (such as fraud detection, platform security, and customer support) in a way that does not override your fundamental rights.
- Consent â where we rely on your consent (for example, for certain optional marketing communications), you may withdraw that consent at any time by contacting 77fbp support or updating your account notification preferences.
5. Sharing Your Information
77fbp does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We share your personal data only in the limited circumstances described below:
Circumstances Where Data May Be Shared
- Payment processors and financial institutions â to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, BRAC Bank, Dutch-Bangla Bank, City Bank, Islami Bank, and Sonali Bank.
- KYC and identity verification service providers â to verify your identity and age in accordance with our legal obligations.
- Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) â limited technical data necessary for game functionality, such as session tokens.
- Law enforcement and regulatory authorities â where we are legally required to disclose data in response to a valid legal order, court order, or regulatory request.
All third-party service providers who receive personal data from 77fbp are contractually required to process that data only for the purposes described in this policy, to implement appropriate security measures, and to comply with applicable data protection laws.
6. Cookies and Tracking Technologies
77fbp uses cookies and similar technologies to operate the Platform, remember your preferences, and improve your experience. We use three categories of cookies:
- Strictly Necessary Cookies: These are essential to operate the Platform and cannot be disabled. They include session authentication tokens, security tokens, and load-balancing cookies. No consent is required for these cookies.
- Functional Cookies: These remember your preferences such as language settings, timezone, and display options to personalise your experience on the Platform.
- Analytics Cookies: These help us understand how players navigate the Platform, which pages are most popular, and where technical issues occur. Analytics data is aggregated and anonymised where possible. You may opt out of analytics cookies via your device browser settings.
You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent the Platform from functioning correctly. 77fbp does not use third-party advertising cookies or cross-site tracking cookies.
7. Data Retention
77fbp retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes. Specifically: active account data is retained for the lifetime of the account; financial transaction records are retained for a minimum of seven (7) years following the transaction date to comply with anti-money laundering record-keeping requirements; KYC documents are retained for a minimum of five (5) years following account closure; and communications with support are retained for a minimum of three (3) years.
After the applicable retention period has elapsed, personal data is securely deleted or anonymised so that it can no longer be associated with an individual. Where retention beyond standard periods is required due to an ongoing legal dispute or regulatory investigation, data will be retained until the matter is resolved.
8. Data Security
77fbp implements industry-standard technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 77fbp Platform is protected using SSL (Secure Sockets Layer) encryption. Account access is protected by password authentication, and sensitive actions (such as withdrawals) may require additional verification steps.
While 77fbp takes all reasonable steps to secure personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 77fbp will notify affected users in accordance with applicable legal requirements.
9. Your Rights
Subject to applicable law, you have the following rights in relation to your personal data held by 77fbp. To exercise any of these rights, please contact 77fbp customer support:
- Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is being used.
- Right to Rectification: You may request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure: You may request deletion of your personal data where there is no longer a legitimate reason for us to hold it. Note that this right does not apply where retention is required by law (e.g., financial records subject to anti-money laundering regulations).
- Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or object to our processing.
- Right to Object: Where we process your data on the basis of legitimate interest, you have the right to object. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable law. There is no charge for submitting a rights request. In some cases we may need to verify your identity before acting on a request.
10. Children's Privacy
The 77fbp Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will take immediate steps to delete that data and close the associated account. If you believe a person under 21 has registered on the Platform, please contact 77fbp support immediately at [email protected] so that we can investigate and take appropriate action.
11. Third-Party Links
The 77fbp Platform may contain references to third-party services such as payment providers and game software providers. While 77fbp carefully selects its partners, we are not responsible for the privacy practices or content of any third-party services. Each third-party provider operates under its own privacy policy. We encourage you to review the privacy policies of any third-party services you interact with in connection with the 77fbp Platform.
12. Changes to This Privacy Policy
77fbp may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered users via their account contact details.
Your continued use of the 77fbp Platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77fbp handles your personal data, please contact our support team. Our team is available 24 hours a day, 7 days a week via the live chat feature on the Platform, and we aim to respond to all data-related queries promptly.
You may also contact us by email at [email protected] (plain text â not a clickable link). We will acknowledge all privacy-related requests within a reasonable timeframe and resolve them in accordance with applicable data protection law.
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